Terms and Conditions

Champion Cleaners

Thank you for using Champion Cleaners application, an online platform to cater to your laundry needs at your doorstep. The following terms and conditions (Terms of Use) regulate your access and use of the Champion Cleaners application, as well as all services and contents offered on or through the Champion Cleaners application. Please read the following Terms of Use carefully before using the Champion Cleaners application. We reserve the right to change these Terms of Use at any time in our sole discretion and without any notice and all changes are effective immediately. After we have published the changes to these Terms of Use, your continued use of the application implies that you accept and agree to be bound and abide by the changes, so please check the Terms of Use regularly for any changes.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, DO NOT ACCESS AND USE CHAMPION CLEANERS APPLICATION OR ANY SERVICES PROVIDED BY CHAMPION CLEANERS.

You affirm that the information you provide to Champion Cleaners is complete and accurate. Champion Cleaners reserves the right at all times to verify the provided information and to refuse the service or use of the application at its sole discretion without providing reasons. By using the application, you consent to all actions taken by us concerning your information in compliance with our internal privacy policy.

You acknowledge and agree that we will not be liable if, for any reason, all or any part of the application is unavailable at any time or for any period.

You represent that if you are an individual, and that you are of legal age to enter into a binding contract, or that if you are registering on behalf of a legal entity, you are authorize to enter into, and bind the entity to these Terms of Use and register for the service and the application.

Champion Cleaners shall not be liable for any damages resulting from the use of (or inability to use) the application, including damages caused by malware, viruses, or any incorrectness or incompleteness of the information or application unless such damage is the result of any gross negligence on the part of Champion Cleaners.

By using the application or the service, you further agree that;

  • You will only use the service or download the application for your sole, individual use and will not resell it to a third party.
  • You won't approve others to use your account.
  • You will not assign or otherwise transfer your account to any other person or legal entity.
  • You will not use an account that is subject to the rights of someone other than you without appropriate authorization.
  • You will not use the service or application for unlawful purposes.
  • You will not copy or disseminate the application or other Champion Cleaners content without written consent from Champion Cleaners.
  • You will keep secure and confidential your account password or any identification we provide you which allows access to the service and the application.
  • You will provide us with whatever proof of identity we may reasonably request.
  • You will not use the service or application with an incompatible or unauthorized device.
  • Champion Cleaners reserves the right to immediately terminate the service and the use of the application should you not comply with any of the above rules.

Champion Cleaners will examine the labels of the clothes, assuring they are dealt with accordingly. If the label is missing, Champion Cleaners team will inspect and advise on the best treatment. If the client requests a special wash that is in contradiction with the item’s label, Champion Cleaners team will contact the client and prompt the potential risks related to the particular wash and will only continue with such a request without any liability howsoever arising. If Champion Cleaners team is unable to contact the client, we reserve the right to return the item. If the client gives his approval to Champion Cleaners to proceed, the client will accept responsibility for any harm to the item.

Champion Cleaners will not guarantee the successful removal of all stains but will make every attempt to remove the stains.

Champion Cleaners team will ensure that, once they arrive at the laundry plant, will count again the items that have been brought and if there is a discrepancy between the items as per the application and the items received, Champion Cleaners staff will ensure to call the customer and inform accordingly and will take the privilege to update the system on customer’s behalf.

Champion Cleaners strives for customer satisfaction by taking care of all their garments and our objective is to provide the best laundry service. Champion Cleaners team treats every item with extreme care and reasonability, however, we cannot guarantee against color change or shrinkage of the clothing and we shall not be responsible for any change of color or shrinkage of garments beyond our control. Champion Cleaners shall not be responsible for the wear and tear of the clothing and any valuables left in the pockets of your garments. Please check your laundry at the time of delivery as we will not be responsible for any missing or damaged item thereafter.

  • For any items damaged by the actions of Champion Cleaners not resulting from the inherent state of the item prior to cleaning, our maximum liability shall be ten times the charge for cleaning the item as stated in your invoice by line item or the value of the item at the time of the cleaning, considering its age and wear and tear, whichever is lower. Any damaged item must be reported to Champion Cleaners team not later than 24 hours from the date of receiving the item at [email protected] and our team will look to fix it ASAP.
  • Any lost items must be reported within 24 hours of the order delivery date of the items at [email protected]. The items are considered lost 48 hours after the first claim has been made. Any reimbursement for the agreed-upon lost items shall be limited to 10 times the price charged when placing the order through the Champion Cleaners Application.
  • Due to possible inconvenience at the time of collection, Champion Cleaners reserves the right to conduct a thorough inspection of all items received and to inform the customers of any damages within 24 hours prior to cleaning for which Champion Cleaners will not be held responsible.

We may cancel your order and the contract between you and us under the below conditions:

  • If you fail to make the items available for collection
  • As a result of an event outside our control
  • If we consider that any item does not relate to the order, is damaged, has no information about its content or cleaning instructions, or does not fall within those items which we accept
  • If we cancel your order we will reach you by phone or email

Champion Cleaners will do reasonable endeavors to collect and deliver Items at the times specified in the order but we cannot guarantee for the same. We will make reasonable efforts to communicate any delay to you by phone or email.

If you have failed to accept or arrange delivery of an Item for more than 90 days after the delivery date specified in the order we may dispose the Item or donate it to charity without reference to you.

You may arrange to have Items collected from or delivered to a third party on condition that you do so at your own risk and that the third party is prepared to sign an acknowledgment on your behalf.

You may, by written instructions to us, request us to leave an item in an agreed location without providing us with a signature of acknowledgment. If you do so, it is at our discretion and entirely at your own risk and we shall not be liable to you for any damage or loss of items delivered on this basis.

Champion Cleaners shall charge you for the services you have requested which shall include all the treatments as per the cleaning process. You agree that you will pay for all the services of items as ordered through Champions Cleaners application as well as for the items which you may not have included (by your own miscount) or by permitting Champion Cleaners team to count and add the items manually on the system once received by us.

You acknowledge and fully understand that Champion Cleaners application transactions are not related to Champion Cleaners shop transactions. All operations pertaining to Champion Cleaners Application such as pick-up and delivery and payments are managed through application and are isolated from the operations of Champion Cleaners shops. Similarly, all operations and transactions related to Champion Cleaners shops are managed through shops only and are isolated from the application transactions.

You acknowledge that the application and different components contained in that are protected by copyrights, trademarks, trade secrets, patents, or other proprietary rights and that these rights are valid and protected in all forms, media, and advancements existing now and hereinafter developed. You also acknowledge that the content is and shall remain the property of Champion Cleaners or its respective proprietors. You consent to comply with all intellectual property laws and you shall not encumber any interest in, or assert any rights to, the content. You may not transmit, alter, take an interest in the deal or exchange of, or make subsidiary works in light of any content, in entire or to a limited extent.

The trademarks, service marks, and logos used and shown on our application are registered and unregistered trademarks of our own. You must not use such trademarks without the prior written authorization of Champion Cleaners. Every single other name, logo, product and service name, design, and slogan on this application are the trademarks of their respective owners.

This application and the content, materials, and services on this application are provided "as is" and without warranties of any sort, regardless of whether expressed or implied. Neither we nor any of our affiliates accept any responsibility for the accuracy of any data contained on the application, for any interruptions or errors in accessing the application, or for any viruses or other harmful components contained on the application or the server from which our application is made available. Neither we nor any of our affiliates make any warrantees or portrayals with respect to the use of the materials in this Application in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability, or otherwise.

You agree to indemnify, defend, and hold us and our officers, directors, members, managers, employees, agents, affiliates, suppliers, successors, and assigns harmless from and against any claims, liabilities, damages, losses, and expenses (including without limitation reasonable fees and costs for attorneys and investigations) arising out of, based on, or in connection with your access to or other use of the application.

If any provision of these Terms of Use is held to be illicit, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall apply only to such provision and shall not in any manner influence or render illegal, invalid, or unenforceable any other provision of these Terms of Use, and that provision and these Terms of Use generally shall be reformed, construed and enforced to most nearly give legitimate impact to the intent of the parties as expressed in these Terms of Use.

Champion Cleaners is entitled to terminate the contract at all times and with prompt impact (by disabling your use of the application and the service) if you;

  • Violate or breach any term of these User Terms, or
  • In conclusion of Champion Cleaners, abuses the application or the service. Champion Cleaners is not obliged to give notice of the termination of the contract in advance. After termination, Champion Cleaners will give notice thereof in accordance with these User Terms.
  • At his sole discretion

We would like to send you exclusive offers and the latest information from our group of companies by SMS, Email, Phone, and other electronic means, by registering on our APP you're allowing group companies to do the same. We will always place your details with the utmost care and will never sell them to other companies for marketing purposes.

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Contact us and we would be glad to know what we can do for you.We are after all, at your service!